Level-7 cheating their customers out of their hard worked money

Item: Level-7 Internet
Rating: 1
Author: Debbie B

Have hadn't Internet for last two months! Still no answer as to when I will have Internet!!! Then when I ask to cancel my services, I am told to pay another month!! WHAT NONSENSE!! I HAVE PAID TWO MONTHS, NO SERVICE... SO WHAT NOW?? Nobody can get back to me! Instead of phoning me to find out the problem, I am threatened!! REALLY BAD CUSTOMER SERVICE LEVEL-7

Helpful (0)

Replies (1)

Level-7 Internet's replyOfficial

14 Apr 2023, 08:22

Hi Debbie, Apologies for the frustration and inconvenience. Management will be in touch to resolve this issue.

Level-7 Internet's reply14 Apr 2023, 08:22

Official

Hi Debbie, Apologies for the frustration and inconvenience. Management will be in touch to resolve this issue.