1 reviews | Active since Mar 2017

05 Jul 2024, 21:11

Level 7 - BAD NEWS

I always believed in quality, allthough I thought helping small startup companies might be beneficial to me, I learned again that this company offers nothing, but quality. In Mei 2024 I app**** for Frogfoot, after having a bad experience with TechMike, who also offers Frogfoot and had the same attitude about their service delivery!! No who is who there in South Africa?? Level 7 now has an excuse, the same as TechMike, that they are waiting for something from who knows where, which does not get delivered and I in the meantime sit and wait for my installation, which I already paid for!!! It is extremely sad how companies expect you to pay on your due date, however when it comes to bring and braai, only we as the end user must provide! I had to cancel this installation, which is over 2 Months now, due to BAD service and so many promises and who says what! Look Level 7, I wanted to see where the quality lies in South Africa, and I have to say....It does not have you in it's favor! Please stay away from these small companies, who takes your money and disappear...This is the second time it happened to me. I am an International investor, and I understand now, why companies like this, do not go anywhere in that country! I advice those who read this, to stay away from these useless companies, who

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Replies (1)
Level-7 Internet
Level-7 Internet's reply08 Jul 2024, 16:43
Official
Hi, We apologise for the frustration you’ve experienced. To help us investigate this issue as quickly as possible, we would need you to please supply us with either a reference number, account name, or account number. This will allow us to look into the specific issue you experienced. 

Best regards,