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Level-7 Internet's replyOfficial
20 Jan 2025, 16:24Hi Steph****
We sincerely apologise for the outage you experienced with your service.Upon investigation, we discovered that the issue originated from a fault with your fibre network provider. We escalated the matter to them immediately, and they have indicated that all faults should be resolved within 24–72 hours.
According to our records, your internet service has now been fully restored, and you should be able to access the internet.Regards,
Level-7
We sincerely apologise for the outage you experienced with your service.Upon investigation, we discovered that the issue originated from a fault with your fibre network provider. We escalated the matter to them immediately, and they have indicated that all faults should be resolved within 24–72 hours.
According to our records, your internet service has now been fully restored, and you should be able to access the internet.Regards,
Level-7
Best regards,
Level-7 Internet's reply20 Jan 2025, 16:24
Official
Hi Steph****
We sincerely apologise for the outage you experienced with your service.Upon investigation, we discovered that the issue originated from a fault with your fibre network provider. We escalated the matter to them immediately, and they have indicated that all faults should be resolved within 24–72 hours.
According to our records, your internet service has now been fully restored, and you should be able to access the internet.Regards,
Level-7
We sincerely apologise for the outage you experienced with your service.Upon investigation, we discovered that the issue originated from a fault with your fibre network provider. We escalated the matter to them immediately, and they have indicated that all faults should be resolved within 24–72 hours.
According to our records, your internet service has now been fully restored, and you should be able to access the internet.Regards,
Level-7
Best regards,