Level &

Hi, I don't usually write reviews on companies but after my experience the past two weeks I can say that people must not use Level 7 if they are not the one's supplying the fibre backbone. Their expectation management as well as managing their partners leaves a lot to be desired. I have had to continuously follow up with them only to use Openserve as an excuse. I also reminded them I do not pay Openserve I pay Level 7 for my internet. The same story was told that they would escalate to management which was only done a week later when I threatened to cancel this whole contract. The sad part is I had a good relationship with them but after the past two weeks I will not renew once my term is over. Only their accounts department seems to work as they have no problem billing me for the whole month and taking the money while not sorting out the fact I have yet at time of writing no internet to speak of. Absolute ******* service.