Great service as always

I had a problem with my wireless Internet connection and phoned the support line on the Saturday evening. I was assisted by a courteous person as always who confirmed there is another problem he would log a call.

I received confirmation via email that the call has been logged and I was phoned the next day to arrange a time for the team. The earliest I could do it was two days later. I was kept up to date the whole time by Level 7 and they confirmed the problem was due to a change from their side so they replaced my dish at no cost and again professional and courteous teams.

Still consistent good service after six years.