BJ
Bradley J

1 reviews | Active since Nov 2021

23 May 2022, 16:40

Good good riddance

After all the praise I had with this company,it all fell to **** after my contract expired. I app**** for business fibre in my area and after numerous let downs from certain ISP's somehow Level-7 made a way,everything was good until my contract finished. Hidden costs being threatened by debt collectors for costs they don't even display properly...router that is my problem..but their property becomes my issue now ...how thick are you guys ..if you gave me an expensive router I understand but this is ridiculous man, then on top of that you want me to pay for it and carry the to deliver it to you all these hidden cost not even a debt collector connected to you can't explain what costs I have to pay as totals just don't add up. Your company is a disgrace!!! Come get your router I'm sure there are plenty other companies who needs my business...do yourself a favour and DONT USE LEVEL-7!!! Also I expect you to reply with your useless automated reply email so I won't even lower myself to reply on that!!! So glad I'm done with you.

0
Replies (1)
Level-7 Internet
Level-7 Internet's reply23 May 2022, 16:52
Official
Hi Bradley. All our terms are laid out in our contracts, these terms are accepted once the client signs the contract. We can assure you there are no hidden costs and all the information pertaining to your account, inclusive of your contract was sent to you on 19.05.2022. If there's anything we can answer for you that you're unsure of pertaining to the arrears on your account you're welcome to contact our Accounts Department directly on ***or ***

Best regards,