VA
Vincent A
1 reviews | Active since Feb 2020
05 May 2026, 10:36
Good for nothing
Hi thanx for nothing Level 7 Internet I don't know how this campony is still is in business they steel a non refundable connection fee R199 and for 6 weeks it's been a battle just to speak the them they have enough customers to care about new customers
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Level-7 Internet's replyOfficial
05 May 2026, 10:44Hi Vincent, we are sorry to hear about your dissatisfaction. The non-refundable R199 processing fee is explained upfront, as it covers the technician visit and feasibility check. We understand the frustration and are happy to explore any alternative options for you where available. Kindly share your reference number so we can prioritise this for you.
Level-7 Internet's reply05 May 2026, 10:44
Official
Hi Vincent, we are sorry to hear about your dissatisfaction. The non-refundable R199 processing fee is explained upfront, as it covers the technician visit and feasibility check. We understand the frustration and are happy to explore any alternative options for you where available. Kindly share your reference number so we can prioritise this for you.