Best ISP Hands Down.

It is with a sad heart that a loyal customer of Level 7 has had to cancel (not due to any fault of Level 7). I first signed up for fibre with Level 7 in July 2020 I believe. I was extremely happy with the professional, friendly service that was always provided. Recently we have come across around 3 weeks of down time due to a line fault that was not being fixed and once again Level 7 came through for us. I want to specially mention Melisa Turbridge for her absolutely fantastic customer support in communicating with the faulty fibre line provider to get us out of our contract (with no charge) so we can get back to work with a new internet provider. I have always praised Level 7 as an ISP and will continue to do so. I hope we have the opportunity to work with Level 7 again in future, I will jump at an chance I get to do so. Thank you to the Level 7 team.