KK
Karabo K
1 reviews | Active since Aug 2025
14 Aug 2025, 17:45
Being ****med day light *******
Since I registered my wifi in November 2024 I had a bad experience knowing I've subscribed for a 12 month contract I've reported several connections error all they do is install this app of checking the speed of wifi firstly was the connection couldn't reach in bedrooms only connects in the sitting room now is that the connection can't connect my TV damn this is insane they knew their service it's bad that's why they bound us with contract how I wish I can cancel immediately and get another wifi .
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Level-7 Internet's replyOfficial
15 Aug 2025, 12:28Hi Karabo
Thank you for sharing your feedback.
Our team has been in contact since your service started in November, assisting with troubleshooting and speed tests to help identify and resolve the connection issues you’ve reported.
Wi-Fi coverage can vary between rooms due to walls, distance, and other interference, which is why we recommended additional equipment to boost your signal for better coverage in your bedrooms and for your TV.
Please message us on WhatsApp so we can work with you on a solution.Regards, Level-7
Thank you for sharing your feedback.
Our team has been in contact since your service started in November, assisting with troubleshooting and speed tests to help identify and resolve the connection issues you’ve reported.
Wi-Fi coverage can vary between rooms due to walls, distance, and other interference, which is why we recommended additional equipment to boost your signal for better coverage in your bedrooms and for your TV.
Please message us on WhatsApp so we can work with you on a solution.Regards, Level-7
Best regards,
Level-7 Internet's reply15 Aug 2025, 12:28
Official
Hi Karabo
Thank you for sharing your feedback.
Our team has been in contact since your service started in November, assisting with troubleshooting and speed tests to help identify and resolve the connection issues you’ve reported.
Wi-Fi coverage can vary between rooms due to walls, distance, and other interference, which is why we recommended additional equipment to boost your signal for better coverage in your bedrooms and for your TV.
Please message us on WhatsApp so we can work with you on a solution.Regards, Level-7
Thank you for sharing your feedback.
Our team has been in contact since your service started in November, assisting with troubleshooting and speed tests to help identify and resolve the connection issues you’ve reported.
Wi-Fi coverage can vary between rooms due to walls, distance, and other interference, which is why we recommended additional equipment to boost your signal for better coverage in your bedrooms and for your TV.
Please message us on WhatsApp so we can work with you on a solution.Regards, Level-7
Best regards,