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Zacharias B
1 reviews | Active since Oct 2020
16 Jan 2022, 18:16
Bad service from level 7 on 16/01/2022
Very bad experience received. Payment done and sent through via WhatsApp sms email but they need a pdf file from the bank. They want the money and we want the service. But when they get the money and we need the service directly they want pdf pdf pdf but we can't get access to that at that stage only screenshot of the payment done as on online banking with reference everything with but no they need it in pdf we can't get access to pdf at that stage even if told to them. Absolutely bad service recieved from them called and waisted my time and airtime. Technology drives the world to hell
Helpful (0)
Replies (4)0
Replies (4)
Level-7 Internet's replyOfficial
16 Jan 2022, 18:46Good Day Sir. We do apologize for may inconvenience. Please be advised it is standard procedure in order for us to confirm the payment. In future kindly settle the account by the due date provided to avoid any further issues.
Level-7 Internet's reply16 Jan 2022, 18:46
Official
Good Day Sir. We do apologize for may inconvenience. Please be advised it is standard procedure in order for us to confirm the payment. In future kindly settle the account by the due date provided to avoid any further issues.
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Zacharias B's updateReviewer Update
16 Jan 2022, 19:11Thank you for the fast action taken appreciate it it does happen sometimes to not have money in the account and debit can't go off at that stage but we do make plan to do the payment and send it through to you to get activated even if not pdf file
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Zacharias B's update16 Jan 2022, 19:11
Reviewer Update
Thank you for the fast action taken appreciate it it does happen sometimes to not have money in the account and debit can't go off at that stage but we do make plan to do the payment and send it through to you to get activated even if not pdf file
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Zacharias B's updateReviewer Update
16 Jan 2022, 19:56Also older people do not know how to do the pdf file procedure.
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Zacharias B's update16 Jan 2022, 19:56
Reviewer Update
Also older people do not know how to do the pdf file procedure.
Level-7 Internet's replyOfficial
16 Jan 2022, 19:58Good Day Sir. Any of our skilled accounts team members will be able to assist. You're welcome in future to give them a call during business hours to assist you.
Level-7 Internet's reply16 Jan 2022, 19:58
Official
Good Day Sir. Any of our skilled accounts team members will be able to assist. You're welcome in future to give them a call during business hours to assist you.