BAD OVERALL EXPERIENCE WITH LEVEL-7

Moved into house with existing fibre line. Everything disconnected. Contacted Level-7 who only communicates by email. After countless emails and a picture of this and picture of that, I finally after weeks have a fibre connection. Never did anyone come to the property to check if everything is connected properly or that I have the right equipment. I had to figure things out myself! And now that I have signed a 50Mbps up/down contract I only receive 50Mbps down and 25Mbps up. Keep on raising it with their support but now they just ignore me! Level-7 WAS A MISTAKE!!!