BAD Service

I contacted Let me fix appliances and aircon, to have my BOSCH fridge/freezer repaired After paying them the first time on 21.11.2024, I was happy with the service as they then fixed the fridge/freezer at that stage However, the fridge still wasn't working properly, so I approached them again on the 4th of June 2025. I was advised by Simon that the only way we can resolve this issue is to replace the "motherboard". I paid them an amount of R3910.10 on 11 June 2025. After numerous calls to them to ask when the work will be done, I was told that they haven't received the part as yet and was told that they will refund me asap. I supp**** them with my banking details. I tried calling them again on the 12th of August, left voice messages on their WhatsApp line, but nobody responded. I also e-mailed them, but the e-mails are being returned as "e-mail does not exist". I tried phoning again today, no answer, requested a call back from them, still nothing. Simon is rude and keeps on interrupting me, when I was able to speak to him at the start of this whole encounter.

I'm still awaiting feedback from the company. I was advised that Johan Le Roux is his supervisor. I also tried to mail him, also NO response.

I want my money back