Why did I ever invest in a Lenovo laptop??? - Quick to quote for their fault!

<p>Never again would I invest in a Lenovo laptop. In more than 2 decades, I have never had such a bad experience as I have recently had with Lenovo. After providing ALL the evidence that the problem experienced on my 18 month old laptop (an INTERNAL hard drive ***** having come loose, rolling on to and blowing the main/motherboard), Lenovo and their service agents were quick off the mark to provide me with a quote for the part in question, at more than what I had paid for the laptop new and this laptop was but 18 months old! Given, the laptop was out of warranty, how can a manufacturer turn their backs on the fact that this is a manufacturers error? My first Lenovo experience and this is what I had to endure...</p> <p> </p> <p>Are hardware service agents set sales targets to achieve for selling parts at the highest margin? Do vendors simply not care about brand loyalty and customer churn? Has life become too easy and comfortable for hardware vendors and service centers?</p> <p> </p> <p>If something is your fault, man up and take responsibility!</p>