Unreasonable Repair Quote and Disappointing Customer Service

Item: Lenovo South Africa
Rating: 1
Author: Mpatlalatsane T

Lenovo's after-sales service disappointed me. Unreasonable repair quote and poor customer support.

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Replies (1)

Lenovo South Africa's replyOfficial

24 Jul 2026, 12:03

Dear Mpatlalatsane

Thank you for bringing this matter to our attention.

We apologize for the inconvenience that you've experienced. We'd appreciate an opportunity to resolve your issue.

Please check your email for correspondence from our team.

We value your feedback and are committed to resolving this matter promptly. Thank you for your understanding.

Kind regards,

Lenovo Service Team

Lenovo South Africa's reply24 Jul 2026, 12:03

Official

Dear Mpatlalatsane

Thank you for bringing this matter to our attention.

We apologize for the inconvenience that you've experienced. We'd appreciate an opportunity to resolve your issue.

Please check your email for correspondence from our team.

We value your feedback and are committed to resolving this matter promptly. Thank you for your understanding.

Kind regards,

Lenovo Service Team