CL
Catherine L

1 reviews | Active since Apr 2013

04 Feb 2015, 10:06

RE: Bad Customer service

disgusted by lenovo, within one month of receiving the laptop it has broken down twice on me, four days after purchasing making me reset it to factory settings, therefore loosing all my information, it *******ed my office, soI could not put it back on but have to buy a new one. Now two and a half weeks later there is another problem and it won't start, some hard drive problem. They want me just to reset it again, loosing everything and no doubt having to buy another office. Twice I have had a hard drive problem, what happens if I reset it and it happens again in two week and on and on.<br> Disgusting that they sell faulty products and I should get it replace considering it is now twice.<br> They won't pick it up, they expect me to drive 21/2 hours and drop it off at their department. Send a ****** courier, you ***** enough money from people for your disgusting service<br> I want my computer sorted and it should not have to cost me anything more as I have done this once with you already

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