Ordered - NO COMMUNICATION - CANT REACH LENOVE AND NO REPLY! ******!

Last week Thursday i placed an order on Lenovos website. Payment went off and i received my invoice and saying that they are preparing to dispatch my new laptop. Ny yesterday 28th of May i still have not heard anything back. I called their hotline and it kept saying their not available please leave a message. I managed to talk to an operator and they put me through to customer service where i got the same message that their not available. Ive sent emails with no reply, called with no help. I encourage everyone not to make use of Lenovos online store or lenovo at all, they sound like a bunch of ****** cause there goes almost R6000 with no communication. It says 3 to 5 businessdays for delivery. its been 3 days already and no dispatch so waiting time is 3 today 4 business days and delivery another 3 to 5 bussiness days leaving you with two weeks till you receive what you paid for! REDICULOUS!!!! I expect them to get them my laptop this week come may!!!! Otherwise i want a full refund and ill buy another brand!!!!