Never buy Lenovo

I bought a Lenovo laptop on the 23/11/2018 it has been taken in 3 times now, the first time took a week to get the laptop back, this time they are unable to help and if you try actually speak to a person you get sent to Pinnacle, who sends you back to makro who can't actually help, where is Lenovo client service why are there no channels, they refuse to replace or credit without a as*****t which can take 10 - 21 working days, I am a commission only earner 10 let along 21 days without my laptop is detrimental to me providing an income into my household if this was a old laptop I would say fine but it's brand new and Lenovo, pinnacle, makro all don't take any responsibility to sort it out!!! Where is the customer service

Never purchase a Lenovo there is no after purchase service at all