CA
Christelle A

1 reviews | Active since Jul 2020

17 Sept 2021, 11:25

Lenovo Warranty Sucks

Bought a brand new laptop August 2021. According to Lenovo the warranty started March 2021. I requested a warranty start date adjustment and this was their reply:

On Fri, 17 Sept 2021 at 07:56, Lenovo Support <***> wrote: Dear Customer, Thank you for contacting Lenovo Registration Team. I am sorry to inform you that we found more than 6 months of difference between your invoice date( 2021-08-30 ) and the machine's manufacturing date hence( 2021-01-13 ), I am afraid we are unable to update the invoice date. But you may seek help for reseller. I am sorry for any inconvenience this may cause and thank you for your understanding.

Kind Regards,

Douglas Dube. Email: *** Lenovo Idea Support Telephone: +***5

0
Replies (0)