1 reviews | Active since Oct 2016
Lenovo's Support aka Trojan Horse
<p>Lenovo's Service Agents (PartServe) are clearly bringing my preferred manufacturer to disrepute by *********, shady and unprofessional behaviour. It's as if they are employing unqualified technicians. A simple battery replacement took 2 Months! (They decided to replace motherboard as well) What is worse, they do NOT know how to HANDLE IT equipment with care and reassemble it with precision. These imbeciles irreversibly scratched sensitive black bezel around the LCD due to severe weight, quite possibly by stacking laptops on top of each other. Thus power button is clearly imprinted. Moreover, as you open the cover the whole plastic case begins to move/crack as if the reassembly was careless. This resulted with USB ports loosening and failing with each peripheral having to connect/reconnect. You send a laptop to fix one issue and you get it back far worse!</p> <p>It doesn’t matter where you buy your machine, loot or takealot or in a shop, when your laptop fails you have NO REPUTABLE SUPPORT from Lenovo. Lenovo doesn't care to respond to consumer grievances as it’s seen on this website. </p>
