EP
Earl P
1 reviews | Active since Jun 2025
20 Aug 2025, 07:04
Lenovo IdeaPad I7 poor quality for business use
I am writing this review with bitter disappointment and utter disgust to have purchased a brand new Lenovo I7 IdeaPad which I use for business purpose due to the salesmanship advice, everyday this thing downloads updates and keeps you on the sideline for hours. I literally have to restart it to get my day going or else I will sit as the passenger after you have been automatically removed as the driver. I will never purchase a Lenovo product again...Will go back to.my brands HP or Dell
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Replies (3)0
Replies (3)
Lenovo South Africa's replyOfficial
20 Aug 2025, 11:00Dear Earl,
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
We apologize for any inconvenience you've experienced with your product.
Please provide us with the product's serial number to the following email address ***.
In the meantime, our https://support.lenovo.com/za/en might resolve your issue in a couple of steps - enter your serial number and check the ‘How To’ and ‘Troubleshooting’ sections.
We value your feedback and are committed to resolving this matter promptly. Thank you for your understanding.
Kind regards,
Lenovo Service Team
Kind regards,
Lenovo Service Team
Lenovo South Africa's reply20 Aug 2025, 11:00
Official
Dear Earl,
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
We apologize for any inconvenience you've experienced with your product.
Please provide us with the product's serial number to the following email address ***.
In the meantime, our https://support.lenovo.com/za/en might resolve your issue in a couple of steps - enter your serial number and check the ‘How To’ and ‘Troubleshooting’ sections.
We value your feedback and are committed to resolving this matter promptly. Thank you for your understanding.
Kind regards,
Lenovo Service Team
Kind regards,
Lenovo Service Team
EP
Earl P's updateReviewer Update
21 Aug 2025, 06:33image.png 12.37 KBThank you amazing customer service on top of a disastrous product I will send the email to your email address ********** once I figure out how to syphon your email address....really?
EP
Earl P's update21 Aug 2025, 06:33
Reviewer Update
image.png 12.37 KBThank you amazing customer service on top of a disastrous product I will send the email to your email address ********** once I figure out how to syphon your email address....really?
Lenovo South Africa's replyOfficial
25 Aug 2025, 15:10Dear Earl,
We've sent you an email with the next steps. Please review it and get back to us.
Kind regards,
Lenovo Service Team
We've sent you an email with the next steps. Please review it and get back to us.
Kind regards,
Lenovo Service Team
Lenovo South Africa's reply25 Aug 2025, 15:10
Official
Dear Earl,
We've sent you an email with the next steps. Please review it and get back to us.
Kind regards,
Lenovo Service Team
We've sent you an email with the next steps. Please review it and get back to us.
Kind regards,
Lenovo Service Team