Lenovo Fails

So this is a follow up on my previous Lenovo write up. So as to not write a book I will keep this short. My lenovo laptop hangs badly whenever it does an update. Basically it shuts down and takes 3 to 4 days to process and come right. After my last complaint (my first) lenovo responded and a technician contacted me to "fix" my problem. He wanted, and i reluctantly, gave him access to my laptop via anydesk. After a lot of looking he decided to "FIX" my problem by taking every one of my files and puttimg it on my external which means that if i need any work etc then i need to connect my external. So obviously this did not work as here i am again. I am not sure if this is the case with all lenovo or just mine but if it is just mine then it can only be defective in some way which means i cant have more than one file or app on the laptop at any given time. I will not write a post again but i would be very careful what brand of laptop you buy. PS - I will not give access to my laptop again as, 1) i dont trust giving access and 2) Nothing was achieved and nothing was sorted the last time. Disgusting