Lenovo: ******** & Unprofessional Conduct

<p>On the 20th of Dec I wrote the below post and posted it on hellopeter. Over 3 weeks and into the new year, nothing has been done about my laptop, my academic life remains on hold! I am upset and seeking legal remedial action against these ********* at CNA & Lenovo as I am certain all this delay was deliberate so that my warranty can go off and that they may clam to be doing me a favour. I have been sent from pillar to post following up on my computer which I never got to enjoy, as it only spent a couple of months with me before it died leaving me destitute! I urge the reader of this to read carefully the following thread to make sense of what my issue is with both these companies that are not so reputable after all. I have been through a lot of pain and suffering, and have since been rendered broke because of the airtime and data costs that I have had to incurr in trying to follow up.</p> <p> </p> <p>Livid & exasperated are an understatement to what I currently feel but for lack of a better word to correctly capture and convey my frustrations and my rage I shall use them. I made a purchase of Lenovo Notebook early January 2016 at CNA in Greenacres, which died & left me stranded during a critical tyesis write-up phase where I was due to submit my Masters Degree for Examination. I was told the PC had to be taken to Lenovo in Durban and that CNA could not at this juncture provide me with any contigency measures to meet me halfway in ensuring that as an inconvenienced customer I needed to be provided with a leased pc to finish my thesis and meet my deadlines and this was at the Tygervalley Mall CNA-Cape Town. Be that as it may, I went back to the computer labs on campus, something I last did in 1st year. My PC was away for 5 weeks and when it came back the consultant coyldnnot even twpl me what the problem was as the Lenovo Durban people also failed to issue me with a technical report on what the issue was and what they had done to resolve it. However, I was slightly happy because that meant I could then be able to work on my PhD application and proposal for 2017. My hopes and wishes came crashing down on me when the computer's resuscitation only lasted less than a month before the PC could give in again with the same problem: no power! I returned it, and this time I was already at home in East London so I took it to Vincent Mall, CNA on the 13/12/2016. This had enraged me as I feel ****** out of money and time which I paid for to ensure that I receive top performance from a quality product. Instead, this stupid man made machine has died on me twice already in less than a year and I nearly failed to complete my advanced degree just as I have failed again to produce a proposal and other requirements which my department requires in order for me to be guaranteed acceptance for a Doctoral Degree. I have never been one to take things lightly and have never taken kindly to being taken for granted, I am only writing this late because of other family obligations which needed my undevided attention but I knew I would come back to this matter together with CNA and Lenovo like a ton of bricks! If I have to go through the legal system to ensure I receive just treatment for what is rightfully owed to me, then so be it! I paid for a product that was guaranteed acceptance to be above board, yet has failed me twice. Why have I not been compensated with a brand new machine equivalent if jot more that what I initially purchased for the pain and suffering I have endured, together with loss of time and other non-tangible losses such as work and productivity? When my mother made the purchase of my PC she did not want me to be inconvenienced and bought it with not hiccups in payments yet all.I have ever received from it's purchase were hiccups in its usage and long intervals spent away from me at warehouses! Now how the fuxk am I to trust CNA people together with that bunch in Durban (Lenovo). I wonder what stories they will try come up with to cover their filthy, ********* malpractices!</p>