JR
Jaco R

1 reviews | Active since Mar 2009

13 Sept 2024, 13:54

Lenovo - A brand I will stand behind in SA

I have changed my original rating on my original review but I also want to add an additional review.

I had some issues with a Lenovo laptop recently purchased incorrectly assumed the worst having 20+ years in the IT Space in South Africa. I am happy to report that Lenovo South Africa has gone above and beyond what I could have ever imagined.

Thank you Jan, and the team behind you for treating me with respect, listening to my issue and going miles out of your way to try and help me.

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Replies (1)
Lenovo South Africa
Lenovo South Africa's reply13 Sept 2024, 16:38
Official
Dear Jaco,

We're so glad to hear that Jan and the team were able to turn your experience around! 
We strive to provide top-notch service at Lenovo South Africa, and your feedback means a lot to us. 
Thank you for giving us the opportunity to make things right.

Kind regards,

Lenovo Service Team