NC
Nathalie C
1 reviews | Active since Jul 2022
24 Apr 2024, 22:56
LAPTOP WARRANTY
They are quick to want to sell an upgraded warranty package but there are all sorts loop holes when they need to honour the warranty. They say it is your fault when they sell a laptop with a faulty keyboard.
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Replies (1)
Lenovo South Africa's replyOfficial
25 Apr 2024, 10:43Dear Nathalie,
Thank you for bringing this matter to our attention.
We apologize for any inconvenience you've experienced with your product.
To assist you further, please provide us with the product's serial number to the following email address ***.
In the meantime, our https://support.lenovo.com/za/en might resolve your issue in a couple of steps - enter your serial number and check the ‘How To’ and ‘Troubleshooting’ sections.
We value your feedback and are committed to resolving this matter promptly. Thank you for your understanding.
Kind regards,
Lenovo Service Team
Kind regards,
Lenovo Service Team
Lenovo South Africa's reply25 Apr 2024, 10:43
Official
Dear Nathalie,
Thank you for bringing this matter to our attention.
We apologize for any inconvenience you've experienced with your product.
To assist you further, please provide us with the product's serial number to the following email address ***.
In the meantime, our https://support.lenovo.com/za/en might resolve your issue in a couple of steps - enter your serial number and check the ‘How To’ and ‘Troubleshooting’ sections.
We value your feedback and are committed to resolving this matter promptly. Thank you for your understanding.
Kind regards,
Lenovo Service Team
Kind regards,
Lenovo Service Team