AS
Ansie S
1 reviews | Active since Mar 2009
08 Mar 2024, 10:08
Incredible no Service
I bought a Lenovo M10 tablet and since the beginning this tablet does not read SD cards. I have returned it to Incredible and explain everything we have done to solve the problem and it was not working, the send it away and it come back with the exact same problem Does not matter what SD card I use I have tried 4 different makes etc and they just do the same thing over and over again without solving the problem
This is very disappointing as I cannot get answers and this was my mothers Birthday gift. They are not interested in solving the problem
Item is still under warranty at least you would think you will get the warranty honored
Incredible & Lenovo I am really upset and frustrated by this
Helpful (0)
Replies (2)0
Replies (2)
Lenovo South Africa's replyOfficial
16 Apr 2024, 12:43Dear Ansie,
We hope this message finds you well. We wanted to follow up on the recent resolution of your product concern.
We have taken steps to address the issue you raised and hope that our response has met your expectations.
Again, thank you for your feedback and for allowing us to improve your experience. If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
Lenovo Service team
Lenovo South Africa's reply16 Apr 2024, 12:43
Official
Dear Ansie,
We hope this message finds you well. We wanted to follow up on the recent resolution of your product concern.
We have taken steps to address the issue you raised and hope that our response has met your expectations.
Again, thank you for your feedback and for allowing us to improve your experience. If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
Lenovo Service team
AS
Ansie S's updateReviewer Update
16 Apr 2024, 16:14Thabk you for your response SADLY your resolution did nto solve the problenm at all after the second repair it is doing the exact same thing again I think at this stage I need a replacement unit or my money back I am terribly unsastified at this moment as the repair centre does not test the units and applies the same fix over and over again and do not test the unit after the fix was apply they just did the same thing
I am so over it my hard earned money and Mothers gift is ruined
I am so over it my hard earned money and Mothers gift is ruined
AS
Ansie S's update16 Apr 2024, 16:14
Reviewer Update
Thabk you for your response SADLY your resolution did nto solve the problenm at all after the second repair it is doing the exact same thing again I think at this stage I need a replacement unit or my money back I am terribly unsastified at this moment as the repair centre does not test the units and applies the same fix over and over again and do not test the unit after the fix was apply they just did the same thing
I am so over it my hard earned money and Mothers gift is ruined
I am so over it my hard earned money and Mothers gift is ruined