DB
Darren B
1 reviews | Active since Jun 2020
07 Jul 2021, 09:28
Horrible Warantee Service
If I could do minus 5 stars I would. We have had terrible warrantee service from Fetch and Repair and Lenovo. The lack of communication and misdiagnosis numerous times has lead to lengthy delays still with no resolution. Avoid Lenovo products at all costs.
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Replies (2)
Lenovo South Africa's replyOfficial
11 Jul 2021, 14:38 Hi there Darren, Hope you are well. We are sorry to learn of your unsatisfactory experience with our Fetch and Repair service. We want to assure you we take customer satisfaction seriously and have escalated the matter. Our Fetch and Repair team will update you on your case as soon as possible. Please let us know if you have any additional questions, concerns, or comments by sending us an email on *** . Warm Regards,
The Lenovo South Africa Team
The Lenovo South Africa Team
Lenovo South Africa's reply11 Jul 2021, 14:38
Official
Hi there Darren, Hope you are well. We are sorry to learn of your unsatisfactory experience with our Fetch and Repair service. We want to assure you we take customer satisfaction seriously and have escalated the matter. Our Fetch and Repair team will update you on your case as soon as possible. Please let us know if you have any additional questions, concerns, or comments by sending us an email on *** . Warm Regards,
The Lenovo South Africa Team
The Lenovo South Africa Team
Lenovo South Africa's replyOfficial
11 Jul 2021, 14:43Dear Darren We are sorry to learn of your unsatisfactory experience with our Fetch and Repair service. We want to assure you we take customer satisfaction seriously and have escalated the matter. Our Fetch and Repair team will update you on your case as soon as possible. Please let us know if you have any additional questions, concerns, or comments by writing to us on *** Warm Regards,
The Lenovo South Africa Team
The Lenovo South Africa Team
Lenovo South Africa's reply11 Jul 2021, 14:43
Official
Dear Darren We are sorry to learn of your unsatisfactory experience with our Fetch and Repair service. We want to assure you we take customer satisfaction seriously and have escalated the matter. Our Fetch and Repair team will update you on your case as soon as possible. Please let us know if you have any additional questions, concerns, or comments by writing to us on *** Warm Regards,
The Lenovo South Africa Team
The Lenovo South Africa Team