Do not recommend Lenovo

I've recently purchased 2 x Lenovo Legion Pro 5's with identical specifications . One was purchased in June 2024 and the other towards the end of August 2024.

Having only recently started using the new one, both my wife and I started playing No Man's Sky this weekend on the two respective laptops. On her machine (the new one) No Man's Sky keeps crashing. We also had a crash while playing Age of Mythology however we thought that was isolated and haven't really played much.

We have looked through event viewer and checked for solutions online. We have completely uninstalled drivers, re-installed (clean install), ran DISM and SFC on the laptop, used Display Driver Uninstaller (in safe mode), etc. We eventually reset Windows, re-updated the laptop and software, re-downloaded and installed Steam + games and the issue still remains.

The first laptop purchased in June hasn't crashed at all.

Due to the amount of money spent on these 2 machines, I am incredibly disappointed to be experiencing these issues.

As we've barely had this laptop for 2 weeks, we got the update to collect on 23 August 2024. I had courier guy pick up which happened on the 26th and this was delivered on the 28th August. My wife hasn't used or setup the machine for work at all and we only really tried playing games on it and use it this past weekend. Even from the 23rd till today is a little over 2 weeks.

After exhausting all our troubleshooting options I now have to send the laptop back for "testing". This is now scheduled to be collected on the 11th September. It will arrive back at the vendor between the 13th or 16th September. They will test it and we'll see what they have to say. My gut says they won't do anything and I'm sitting with a 35k paper weight.

Even if it does get replaced, shipped back. I will be lucky to have it back by October. Absolutely ridiculous. I won't ever recommend Lenovo again.