NF
Nirmal F

1 reviews | Active since Dec 2021

10 May 2024, 07:27

DO NOT BUY DIRECTLY FROM LENOVO

Pity there's no Zero star rating option. Imagine being told that a device is in "bad condition" after returning it ONE day after receiving it. Faulty microphone on a wireless headset - hence I returned it to Lenovo / First Technologies - requesting to either swop for a new one or try assisting me to troubleshoot the device.

0
Replies (1)
Lenovo South Africa
Lenovo South Africa's reply28 May 2024, 16:45
Official
Dear Nirmal

Thank you for bringing this matter to our attention. 

To assist you further, please provide us with the product's serial number to the following email address ***. 

In the meantime, our https://support.lenovo.com/za/en might resolve your issue in a couple of steps - enter your serial number and check the ‘How To’ and ‘Troubleshooting’ sections. 

We value your feedback and are committed to resolving this matter promptly. Thank you for your understanding.

Kind regards,

Lenovo Service Team