Disappointing backup service from Lenovo

<p>I was very enthusiastic when purchasing a Lenovo 13.3" Yoga Tablet with a built in projector. The Specs scream "Buy ME!" Unfortunately, long charging times and unresponsive behaviour rendered the device useless! On 17 November 2017 I took it in under warranty to hopefully have it repaired before leaving on overseas vacation/business trip. This never happened and I was offered a credit. I would have had to pay in a signaficant amount for a lesser model because my device was out of stock.<br /><br />I have requested it be repaired on 7 December 2016. Today, 9 January 2017, upon follwiing up on my device's whereabouts, I was informed that it was Collected! Imagine that! Then that mistake was recitified and I was told it has not yet been repaired. <br /><br />The backup and support from Lenovo is shocking. No extra effort was made to assist in replacing my faulty device and they are happy for me to sit with the inconvenience!!! Hence, long live SAMSUNG - which have never let me down!!</p>