LL
Lebogang L
1 reviews | Active since Aug 2021
21 Jul 2025, 10:35
Defective Lenovo Laptop,Brand New and Already Useless.
I am writing to express my deep frustration and disappointment regarding the ongoing, unresolved issues with my Lenovo laptop and the lack of urgency in addressing them.
Despite repeated attempts to seek resolution through your support channels, Lenovo laptop continues to be a complete letdown. After just a few months of basic use, it’s now overheating to the point of shutting down entirely. Not only is it unusable for anything remotely demanding, but it’s also unreliable for the simplest of tasks. For the price and brand reputation, this is incredibly frustrating. I expected at least baseline performance and durability. Lenovo I need my laptop fixed ASAP!!!!
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Replies (1)Lenovo South Africa's replyOfficial
21 Jul 2025, 11:11Dear Lebogang,
Thank you for bringing this to our attention. We are sorry to hear your experience with our product was not a good one.
We are investigating this matter and will come back to you with feedback as soon as possible.
Kind regards,
Lenovo Service Team
Thank you for bringing this to our attention. We are sorry to hear your experience with our product was not a good one.
We are investigating this matter and will come back to you with feedback as soon as possible.
Kind regards,
Lenovo Service Team
Lenovo South Africa's reply21 Jul 2025, 11:11
Official
Dear Lebogang,
Thank you for bringing this to our attention. We are sorry to hear your experience with our product was not a good one.
We are investigating this matter and will come back to you with feedback as soon as possible.
Kind regards,
Lenovo Service Team
Thank you for bringing this to our attention. We are sorry to hear your experience with our product was not a good one.
We are investigating this matter and will come back to you with feedback as soon as possible.
Kind regards,
Lenovo Service Team
