AA
Ayanda A

1 reviews | Active since Dec 2024

05 Nov 2025, 09:36

Your staff behaviors needs to be checked

This hospital traumatized me, when my child was admitted there, yoh just a bunch of unkind nurses working there from ICU to wards, they will gossip about you infront of you in another language, mind you I am black just because I am Tswana it doesn't mean I don't know other languages they were busy gossiping about me in Xhosa and gossiping about other patients as well, I just kept quiet because I am not like them and I just wanted my kid to get help so that we can get out of that hospital, the disrespect at that hospital is on another level I don't know why do they feel like they have to disrespect patients who did nothing to them. These people are supposed to help us and make us understand things we don't understand but they're a total opposite of that they're so mean, I was so surprised by older nurses also doing the same a whole grown up, I don't want to lie I came out of that hospital with anxiety we stayed there for 9days and I begged God each and everything to heal my child so that I can get the hell out of that place.

Since that time I made a promise to myself that I will never ever allow myself or anyone from my family to get admitted at that hospital I'd rather go to a public hospital and get mistreated there than pay to be disrespected for nothing.

I don't even want anything to be investigated these mean nurses knows themselves. I wonder if they never get sick or their families never gets sick to have no empathy towards a sick person.

0
Replies (4)
Lenmed Health
Lenmed Health's reply06 Nov 2025, 13:39
Official
 Good day, Ayanda  We apologize for any inconvenience caused. Please let us know which one of our hospitals this relates to so that we can investigate.  
AA
Ayanda A's update06 Nov 2025, 13:50
Reviewer Update
Good day

It was at Kimberley Lenmed.
Lenmed Health
Lenmed Health's reply10 Nov 2025, 15:20
Official
Good day, Ayanda Thank you for your valued feedback regarding your time at Lenmed RHHC. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.Please be assured of our best intentions at all times.
May you please provide the correct email address for this matter to be solved.
Thanks
Lenmed Health
Lenmed Health's reply17 Nov 2025, 08:45
Official
Good morning, Ayanda
Thank you for getting in touch with us. We trust that your concern has been resolved. Please don’t hesitate to contact us directly should you need any further assistance. You can be assured of our continued commitment to your wellbeing and care at all times.