DN
Dayalan N

1 reviews | Active since Mar 2016

07 Jun 2016, 16:13

Worst Hospital in Durban - Shifa Private Hospital

<p> I have been harrassed by the hospital manager PA. I was told I will get refunded on my meals because the food was terrible & I had to stop eating because of me getting stomach cramps and diarrhea. I was in communication with Helen Kotze but after I left the hospital I sent emails & no response. I would like for a director to contact me before I can go to the media with this complaint! The hospital manager Mr Asmal not once contacted me to apologise for my experience or neither did he sms me. I believe the hospital </p> <p>manager PA is his wife, which explains why he did not apologise to me. Patetic Service!!!</p> <p> </p>

0
Replies (3)
DN
Dayalan N's update15 Jun 2016, 06:18
Reviewer Update

No response!

Lenmed Health
Lenmed Health's reply07 Dec 2016, 08:21
Official

Thank you for your valued feedback regarding your time at Shifa Private Hospital. We endeavor to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.

I can assure you that we will be investigating the matter immediately and member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.

DN
Dayalan N's update07 Dec 2016, 08:56
Reviewer Update

You guys respond to a complaint 5 months later!!