NM
Natanya M
1 reviews | Active since Sept 2012
27 Aug 2024, 10:51
Useless hospital
Worst hospital ever, I have never not had an issue when I have been here and I have everything documented from the first time right up to now! They are usless, their employees have no idea what is going on, my husband was referred from one specialist to another as a result of an operation that he did which has now caused some post complications but the doctor will not see him unless he has blood tests and he was not told about this. Lenmed staff treat people worse than they would treat a dog, you leave from there without a shred of dignity. Karishma from Lenmed is rude and has no idea what she is doing because she only gave us incorrect information, have we not been through enough already.
Helpful (0)
Replies (5)0
Replies (5)Lenmed Health's replyOfficial
02 Sept 2024, 11:44 Good day We apologize for any inconvenience caused. Please let us know which one of our hospitals this relates to so that we can investigate.
Lenmed Health's reply02 Sept 2024, 11:44
Official
Good day We apologize for any inconvenience caused. Please let us know which one of our hospitals this relates to so that we can investigate.
NM
Natanya M's updateReviewer Update
02 Sept 2024, 19:47Lenmed in Lenasia, this is not the first time, I would like to lay a formal complaint as well and I will follow the necessary steps to do so, My husband keeps informing everyone including doctors and nurses that he has epilepsy but this seems to fall on deaf ears. The first time he was hospitalized he had a seizure the day he came out but not a normal seizure, a violent one, I thought it could have been the trauma that he had gone through that initiated such an attack, however, just this past Friday, he had another seizure, worse than the one before, this is very concerning because everyone was informed of his condition. I have documents, recordings, and more from the time that he has been hospitalized to date of the trauma we have gone through at this hospital and because it is close to home we keep frequenting the place but the disregard for a patient's health is a very huge concern.
NM
Natanya M's update02 Sept 2024, 19:47
Reviewer Update
Lenmed in Lenasia, this is not the first time, I would like to lay a formal complaint as well and I will follow the necessary steps to do so, My husband keeps informing everyone including doctors and nurses that he has epilepsy but this seems to fall on deaf ears. The first time he was hospitalized he had a seizure the day he came out but not a normal seizure, a violent one, I thought it could have been the trauma that he had gone through that initiated such an attack, however, just this past Friday, he had another seizure, worse than the one before, this is very concerning because everyone was informed of his condition. I have documents, recordings, and more from the time that he has been hospitalized to date of the trauma we have gone through at this hospital and because it is close to home we keep frequenting the place but the disregard for a patient's health is a very huge concern.
Lenmed Health's replyOfficial
06 Sept 2024, 10:20Good day Natanya
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.
Please be assured of our best intentions at all times.
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.
Please be assured of our best intentions at all times.
Lenmed Health's reply06 Sept 2024, 10:20
Official
Good day Natanya
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.
Please be assured of our best intentions at all times.
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.
Please be assured of our best intentions at all times.
NM
Natanya M's updateReviewer Update
13 Sept 2024, 12:39No one has been in contact with me! And I doubt anyone will be because you guys are not empathetic and have no idea how to treat patients with dignity. You feed on their desperation to be well again and this is utterly disgusting! In the last incident, your head nurse told me to ring the bell to find out what they were doing to my husband in the theatre and then one of your staff members told me that I was not supposed to be doing that, I asked her to go with me to the head nurse to ask why I was told this and she refused but kept telling me not to do that as I work for you guys, if I did I can most definitely guarantee that patients would be treated as human beings with feelings and emotions!
NM
Natanya M's update13 Sept 2024, 12:39
Reviewer Update
No one has been in contact with me! And I doubt anyone will be because you guys are not empathetic and have no idea how to treat patients with dignity. You feed on their desperation to be well again and this is utterly disgusting! In the last incident, your head nurse told me to ring the bell to find out what they were doing to my husband in the theatre and then one of your staff members told me that I was not supposed to be doing that, I asked her to go with me to the head nurse to ask why I was told this and she refused but kept telling me not to do that as I work for you guys, if I did I can most definitely guarantee that patients would be treated as human beings with feelings and emotions!
Lenmed Health's replyOfficial
16 Sept 2024, 09:26Good morning NatanyaPlease be assured of our best intentions at all times. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. I have sent out your concerns to the hospital.
Kind regards
Lenmed
Kind regards
Lenmed
Lenmed Health's reply16 Sept 2024, 09:26
Official
Good morning NatanyaPlease be assured of our best intentions at all times. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. I have sent out your concerns to the hospital.
Kind regards
Lenmed
Kind regards
Lenmed
