ST
Sophie T
1 reviews | Active since Feb 2021
07 Jul 2023, 11:46
*****ulent claim on medical aid for Day patient was out of Hospital.
I was booked in on 20th June for C-section , medical aid approved 3 days. I was booked in at 11:46 am on 20th June 2023 and was discharged on 23rd June 2023 at 10h00 , now my medical aid has been charged for a *****ulent day , claim put through for an additional day that I was not even there the 24th June 2023 with Code 013. Why are you guys putting through *****ulent claims on our medical aids, this must be sorted out I don't want to have Outstanding accounts due to ***** or your staff incompetence. My case ID is *** and my baby was also discharged on the 23rd June 2023 Case ID ***. I tried calling the case managers do not take calls at all.
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Replies (1)Lenmed Health's replyOfficial
18 Jul 2023, 10:00Good day Sophie
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times.
Regards
Lenmed
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times.
Regards
Lenmed
Lenmed Health's reply18 Jul 2023, 10:00
Official
Good day Sophie
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times.
Regards
Lenmed
Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times.
Regards
Lenmed
