PU
Patrick U
1 reviews | Active since May 2021
24 May 2021, 14:22
Terrible hospital admin
The sisters, nurses, cleaners and caterers where all brilliant. My problems started when I left the hospital. It's been almost two months since my operation and I still have not received an updated account from them. After going to the hospital 3 times, phoning and emailing. It was eventually discovered that they had not given their banking details to discovery. Now I have to pay the short fall to the anesthesit and surgeon as i cant claim from my gap cover till I get the updated account from the hospital.
On top of this most of the admin staff are completely useless and when they say they will phone or email they dont
Lenmed howick private hospital 0/5 in my opinion.
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Replies (2)
Lenmed Health's replyOfficial
24 May 2021, 14:59Thank you for your valued feedback regarding your time at Howick Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times.
Lenmed Health's reply24 May 2021, 14:59
Official
Thank you for your valued feedback regarding your time at Howick Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times.
PU
Patrick U's updateReviewer Update
24 May 2021, 15:49I would appreciate this been sorted ASAP. As I need to claim my money back from my gap cover.
I would recommend getting the staff back, who left after you took over from Mediclinic, as I never had an issue like this when they ran the hospital, which I have been to multiple times per year.
I would recommend getting the staff back, who left after you took over from Mediclinic, as I never had an issue like this when they ran the hospital, which I have been to multiple times per year.
PU
Patrick U's update24 May 2021, 15:49
Reviewer Update
I would appreciate this been sorted ASAP. As I need to claim my money back from my gap cover.
I would recommend getting the staff back, who left after you took over from Mediclinic, as I never had an issue like this when they ran the hospital, which I have been to multiple times per year.
I would recommend getting the staff back, who left after you took over from Mediclinic, as I never had an issue like this when they ran the hospital, which I have been to multiple times per year.