SV
Saretta V

1 reviews | Active since Sept 2020

24 Mar 2026, 08:19

Service that needs attention

Thursday, 19 March 2026 I was admitted to Lenmed Wilmedpark Hospital at 15:00. At 22:30 I received my medication. My legs needed to be dressed and properly bandaged, but this did not happen. On Friday morning before 07:00, my doctor came to see me. He was very disappointed and asked again that the dressing please be app****. The doctor then asked me to inform him if it had not been done by 10:00, which I had to do because it still had not been done. The doctor then had to call the hospital and once again request that it be done. At 10:45, they finally started carrying out the doctor’s instructions. Lenmed Wilmed, as one of the top hospitals, you really need to review your service to patients. Medical aids pay a significant amount of money to ensure that we as patients receive the best possible care. Thank you, Dr PJ Pienaar, for who you are and for being an excellent doctor. Also, thank you to Dr Eldie Pienaar, who stood in on Sunday.

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Replies (1)
Lenmed Health
Lenmed Health's reply24 Mar 2026, 11:18
Official
 Good day Thank you for your valued feedback regarding your time at Lenmed Wilmed Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times.