MR
Marlon R

1 reviews | Active since Jul 2021

11 May 2023, 07:49

Service pathetic

I went to the emergency room on the 9 April 2023 took my daughter, i paid my co-payment, due to the queues being so long i left and never saw the doctor. Submitted all my documents for a refund on the 06 May 2023 never received a response back, follow up email sent on the 09 may 2023 to date Tiyani Maluleke still has not rep**** to my email. Service is pathetic

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Replies (1)
Lenmed Health
Lenmed Health's reply19 May 2023, 11:02
Official
Hi Marlon

Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times. 

Regards 
Lenmed