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Narsamulu N

1 reviews | Active since Feb 2012

10 Jul 2025, 14:32

Poor service and poor communication

Lenmed Ethekwini hospital is *********** in processing refund. It's over 4 weeks and I am still waiting for my refund. Their service is unacceptable. They seem to have a don't care attitude. The person in charge is no help wat so ever.

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Replies (4)
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Narsamulu N's update10 Jul 2025, 13:48
Reviewer Update
The branch: Ethekwini Heart Hospital, Durban. Accounts department
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Narsamulu N's update11 Jul 2025, 08:06
Reviewer Update
My response to question below: ETHEKWINI HOSPITAL, NANDI DRIVE
Lenmed Health’s reply10 Jul 2025 at 12:29Good day We apologize for any inconvenience caused. Please let us know which one of our hospitals this relates to so that we can investigate.
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Narsamulu N's update11 Jul 2025, 08:43
Reviewer Update
ETHEKWINI HOSPITAL, DURBANLenmed Health’s reply10 Jul 2025 at 12:29Good day We apologize for any inconvenience caused. Please let us know which one of our hospitals this relates to so that we can investigate. Ethekwini Hospital,Durban
Lenmed Health
Lenmed Health's reply15 Jul 2025, 14:28
Official
Good day Thank you for your valued feedback regarding your time at Lenmed Ethekwini Hospital Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.Please be assured of our best intentions at all times.