TM
Teb M

1 reviews | Active since Jun 2017

18 Feb 2022, 09:47

Poor service and horrible environment

My wife took 2 hours on arrival before she see a Dr let alone a receptionist was not there at her desk. Got no food at night and Dr Gynecologist said she will see her in the morning so she must not eat breakfast. Now it's 10h00 still no Dr seen her and no food given. I suggest that guys you don't use Randfontein Lenmed hospital. The service is poor and pathetic. The Drs are pure useless and have no emotions or professionalism. They just collect money.

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Replies (5)
Lenmed Health
Lenmed Health's reply18 Feb 2022, 10:05
Official
Thank you for your valued feedback regarding your time at Lenmed Randfontein Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.  Please be assured of our best intentions at all times.
TM
Teb M's update18 Feb 2022, 11:28
Reviewer Update
Situation still the same my wife has not yet eat Dr and Sister said she must continue to fast waiting to go to theater. How pathetic is this. Patient going to theater must go in the morning after fasting. No one including that unprofessional Dr can fast night and day. If theater is full patient must eat and go the following day. This is revenue increase style by extending the patient stay and bill more.
TM
Teb M's update18 Feb 2022, 11:44
Reviewer Update
This is very sad to look at your wife dying of hunger and pain in Private hospital that is collecting thousands on each stay my wife is in pains and hunger and no one cares here .
Lenmed Health
Lenmed Health's reply18 Feb 2022, 11:48
Official
Thank you for your valued feedback regarding your time at Lenmed Randfontein Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.  Please be assured of our best intentions at all times. 
TM
Teb M's update18 Feb 2022, 11:52
Reviewer Update
No your also lying I public I'm here at hospital and my first massage and your respond was at 9h45 and now is 11h51 and keep saying your attending to this. Your not and you also don't care. The manager should have being here but no one.