Poor communication

I've lost my respect for Lenmed Ethekwini Hospital.Communication is a total problem when one is in this hospital.They do not communicate anything ,you have to worry about asking every now and then other than that no information at all.The most recent incident was about my son who was admitted on the 16th of June 2021 in the evening.My husband who accompanied him was told to go home he would be called in the morning to be given the ward in which our son was admitted.It never happened, when we called to find out, we were sent from pillar to post but finally told he was in Medical ward 2, later when we called to check on him, he was then in ICU without us knowing..Sunday the 20th of June , we called to check on him, we were told he is now out of ICU, we were put through medical ward one, they said he was in medical ward 2.Medical ward 2 informed us he could be discharged the next day( Monday 21) but we would be called to confirm, we were never called, so we had to call, when my husband called, he was told the boy" is going home today"; he asked why they did not call as promised, they asked" how related"he was to the boy, my goodness ...he reintroduced himself as the father( which he had done at the initial phase of the call)He then fetched the boy and there was no doctor's sick note for school, apparently our son was told that parents will have to phone the doctor and organise the sick note to be emailed.So sad because we tried that route before and we struggled to get the sick note.This is very bad.Communication is the key.The incovenience caused by such negligence is a total turn off, very unprofessional and stressful for patients.I hope it won't happen to others in future.