NM
Nonhlanhla M

1 reviews | Active since Jun 2015

25 Jun 2015, 12:09

Patient left with threatening miscarriage

Was admitted on the 22nd June at around 9h30pm given Dr Mary Migulo Dena to be my gynae since they said i have Threatening Miscarriage. Following day i spent the day in hectic abdominal pains and the nurses from Surgical Ward 1 kept calling the doctor and according to them the doctor kept saying she is coming. The doctor gave orders on the phone on what pain injection to give me and drip. Only did sonar after 4h30pm. Later that night the bleeding was worse and pain & the sister on duty called DR.& she said she never got a call from casualty night of admission & asked to see me the next morning. Morning of the 24th she came after 10AM only after receiving a call from my younger sister complaining how she never made an effort to come see me and now my bleeding was like water out of a tap. I had miscarried and when she got there she checked and booked theatre only for 5pm. I was in pain the entire day again. This was the worst treatment as i knew nothing about miscarriage and no one was saying anything except injecting me for pain. The doctor did not treat me as a matter of urgency and i need something done. I am traumatized and need counseling because of this experience. Disturbed.

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Replies (1)
Lenmed Health
Lenmed Health's reply25 Jun 2015, 12:39
Official
Hello nhlanhla_m,

Thank you for your valued feedback regarding your time at Ahmed Kathrada Private Hospital. We endeavor to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.

I can assure you that we will be investigating the matter immediately and member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.