Pathetic service is an understatement ?

Worse than pathetic service. I took my sister to Ethekwini hospital she has a terrible fever but the reception we got was nothing short of pathetic. Our nightmare started at the screening room they told us they can’t see her at the hospital as she is over 26 pregnant said she needs to go to her gynaecologist mind you they are a hospital nearby her gynaecologist is a bit far. We sat at the screening room for over an hour negotiating that they see her after putting up a fight they eventually allowed her in. I have lost all faith in this hospital I’m sitting FB in a car waiting for her as I’m writing I doubt she will receive the level of service we paying for in these so called private hospitals. Dot be fooled by the gluts of the building the service is terrible am very disappointed ?