Pathetic service from Casualties

My treatment that was received from 1 to the 2/3 November 2018 was pathetic this resulted in my daughter ending up at another hospital on the 3 Novermber 2018 early hours of the morning. So it all started where I got reffered(1 November 2018) to Lenmed from my GP saying my daughter has ammonia I got there and Dr. Mabaso said no its her Tonsils I was written a script and a very expensive one. I left returning the 2nd in the evening( just before 10pm) I followed procedure and waited for someone to assist of which no one came after we were advised that its only our file after a few hours I got up asked Sister Grace what is the procedure should I want to be transferred to another hospital, she called Sister Sarah and in her response "there is no procedure you can just leave, sorry we could not help you". Ok I turned around and left she called me and asked is this your file I said yes of which was the only file in the tray and still she said Sorry we could not help you I left the hospital just after 12 and ended up at another hospital of which I was attended to ASAP and been admitted of which currently my daughter is in hospital. If work was done properly 1st time around I would not have ended up spending such alot of money on mediacation, fuel and co payment for nothing and at the same time Sister Sarah did not even ask for an explanation or give me a reason as to why the pathetic service. Just a ok bye.