TM
Tebello M

1 reviews | Active since Mar 2018

27 Oct 2021, 06:19

Pathetic Service

<div>On the 20th of October I got the most pathetic service from the ENT specialist at Zamokuhle Private Hospital, my check up was suppose to be at 14:00 and 2hrs later I was still waiting. The longest time I've waited for a check up was 30min. The assistant was busy on the phone the whole time giving me an attitude "sit down" when I asked what's taking the doctor so long. The doctor must explain in detail why he is late he cannot do whatever he pleases. The doctor t and his assistant MUST be reviewed as this is POOR SERVICE I have never experienced such POOR SERVICE at a private hospital , they don't deserve the hefty amount I paid. I am still waiting for a call back from the hospital's senior management as the unit manager promised to forward this matter to them.</div>

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Replies (1)
Lenmed Health
Lenmed Health's reply08 Nov 2021, 07:45
Official
Hi Tebello

Thank you for your valued feedback regarding your time at Lenmed Zamokuhle Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. 
 
Please be assured of our best intentions at all times.