MJ
Marius J

1 reviews | Active since Apr 2025

04 Apr 2025, 22:44

Not a Healthcare chain of Hospitals for Autistic children

As a father of an Autistic child this was the worst experience ever. It was like no one knew how to work with or Handle an Autistic in a considerate manner. From taking bloods to x-rays we were treated as the plague was upon us. Internal Communication as well as customer relations where the worst. Son was starved for more than 18hours waiting to have sedation for an MRI and EEG that apparently was never scheduled. We ended up in the ICU ward for the sedation and there was no bed available. Having to go back to peads ward. Even after deciding to check ourselves out did they struggle to communicate the correct procedure . Will definitely not be leaving it there .

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Replies (1)
Lenmed Health
Lenmed Health's reply24 Apr 2025, 13:36
Official
Good day Marius ,
 
 Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada Private Hospital. Please send us an email with your full contact details and complaint to ***. Our team will be investigating the matter and a member of our management team will be in contact with you. Please be assured of our best intentions at all times.