NT
Nicholaas T

1 reviews | Active since Jan 2020

02 Apr 2024, 07:54

Negligent Staff

My brother was checked in at the hospital at 11 am on Saturday, 30th March 2024. He had come in with 2 of his fingers badly injured. He was taking to the x-ray and was told that one of his fingers had a broken bone. The only thing that was done to him since Saturday and Today, Tuesday 02 April 2024, is been given pain medication and antibiotics. He hasn't been attended too by any doctor. He's wound has been bleeding since the day he came in, he even has to ask the nurses himself to have the bandage to be changed because it's wet from the blood. His skin on his fingers now even has discoloration.

The Dr that was supposed to attend to him, Dr Ntombela, said to him that he had no clue that he was in the hospital, but even after he told him that, nothing was done to him.

Yesterday, Monday, 01 April 2024. He was promised that he will be attended to by another Dr who was busy at Robinson's Hospital, not too far away from Lenmed Randfontein, guess what, that Dr also didn't attend to him.

This is negligence to the highest level

0
Replies (1)
Lenmed Health
Lenmed Health's reply02 Apr 2024, 15:50
Official
Good day Nicholaas ,

Thank you for your valued feedback regarding your time at Lenmed Randfontein Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times. 

Regards 
Lenmed