SA
Shubaida A

1 reviews | Active since Nov 2022

08 Jun 2025, 20:51

Lenmed Randfontein hospital

I took my 4 year old son to Lenmed Randfontein hospital yesterday, the 7th of June 2025. The paediatric ward was full, so they put us in the surgical ward. It was the worst, nightshift staff works so slow, my son had a very high fever and I kept telling them, they just told me not to cover him, that was 20:15. 21:00 I told them my son is still burning up, they said they'll check his temperature but never came to check it. At 23:25 my son went into a fit, than they only gave him something in his drip. And it's not the first time they are so ***********. It gets worse everytime I go there. 😡

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Replies (4)
Lenmed Health
Lenmed Health's reply09 Jun 2025, 10:16
Official
 
Good day 
Thank you for your valued feedback regarding your time at Lenmed Randfontein Private. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. 
Please be assured of our best intentions at all times. 
SA
Shubaida A's update18 Jun 2025, 07:47
Reviewer Update
I got extremely poor service at Lenmed Randfontein hospital, my son was there for one day and they still have the nerve to claim R8263.03 from my medical aid.
Lenmed Health
Lenmed Health's reply24 Oct 2025, 14:19
Official
Thank you for reaching out and for sharing your concerns with us. I sincerely apologize that you have not yet received feedback regarding your previous complaints. I have escalated matters to our management team as a priority, and we are currently reviewing the details to provide you with a comprehensive response as soon as possible. I will personally keep you updated and ensure that your concerns are addressed. 
SA
Shubaida A's update01 Mar 2026, 20:53
Reviewer Update
You didn't solve anything and you never even refunded even though your services were so pathetic. And you did absolutely nothing for my son.