nK
nondumiso K

1 reviews | Active since Aug 2025

12 Oct 2025, 07:24

lenmed please fix my daughters nose

My daughter gave birth in 2023 at lenmed randfontein and her baby had complications so she reminded in nicu appointments discharge we noticed that the baby nose was burnt and they didn't explain anything 2024 my daughter went back to lenmed and told them that my granddaughters was experiencing some sort of complications and yes they booked and appointment with an ent after that nothing no communication or what so ever right now my granddaughter is in daycare experiencing bullying and elders call her names due to her nose imagine when she understands wont that cause depression and suicidal thoughts

Lukhanyo k

0
Replies (2)
Lenmed Health
Lenmed Health's reply22 Oct 2025, 15:33
Official
Good day nondumiso Thank you for your valued feedback regarding your time at Lenmed Randfontein Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.Please be assured of our best intentions at all times.
Lenmed Health
Lenmed Health's reply29 Oct 2025, 09:22
Official
Good day, Nondumiso
Thank you for reaching out and for bringing your concerns to our attention. We have attempted to engage further to better understand and resolve the matter; however, we have not received any additional information to enable us to proceed. As such, we will now close this complaint. Should you wish to provide further details at any stage, please do not hesitate to contact us directly at ***, and we will gladly reopen our review.