Lenmed Ahmed Kathrada Private Hospital

Lenmed Ahmed Kathrada Private Hospital service is appalling. I have been trying to contact the hospital case managers for the past 2 weeks to request the patient's auth to be updated and to date I have not managed to get hold of a single person. I called this morning and spoke to Mimi lefakane and she made a whole excuses for them. Does anyone even work in that hospital?????????????????????????????????????????????