sP
sulaiman P

1 reviews | Active since Jul 2011

22 Nov 2017, 16:19

LenDEAD again

I took my 4 year old daughter to Lenmed clinic in Lenasia, Johannesburg for a cast that needed to be put on her left arm. The x-ray indicated that she had fractured her arm in several places. My gp insisted that we get them to put on a cast. Instead Lenmed and their team of genius doctors insisted that this was not necessary. Hence they opted to go for the soft cast. Her hand did not fully recover. Due to this I went back twice. I was told by Sister Moosa who is one of the head matrons and Dr Genine that they had both spoken to one of the orthopedic surgeon at the clinic regarding the matter and it was decided that it was now too late to fit another cast on her arm. I was issued with a script to purchase an anti inflemetory which would sort the problem out. It's now 3 months later and the poor child still cries every now and then. The have also depleted my medical insurance funds and I'm sitting with a crying child who suffers with pain. Lenmed clinic in lenasia just doesn't care. The service is pathetic. Change the name to LenDEAD Brilliant... Way too go Lenmed... You guys suck.. Sulaiman Patel ********** **********

0
Replies (1)
Lenmed Health
Lenmed Health's reply23 Nov 2017, 07:30
Official

Thank you for your valued feedback regarding your time at Ahmed Kathrada Private Hospital. We endeavour to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.

I can assure you that we will be investigating the matter immediately and a member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.